Discover the next generation of customer service with Upstate’s Property Concierge

Whether you are buying, selling or leasing with Upstate, we’re always on a mission to go the extra mile to help your property work harder for you.

That got us thinking about the most challenging part of the journey for our clients – and that’s when we realised it was all in the admin side. So, we’ve not only created a solution but it’s also a free service we offer you!

Introducing our complimentary Property Concierge service, where our team of residential property experts are here to coordinates all of the finishing touches you need but just don’t have time for. This means you’ll have fewer things on your to-do list, as we managed everything from styling, interior decorating, utility connections, removals, repairs and more.

Here’s what you need to know about our Upstate residential concierge service.

Welcome to the service you deserve

The entire goal of our internal Property Concierge team is to work on your behalf to add even more value to your property, so you get all of the benefits without any of the hassles or time-consuming tasks.

And the best part? We do it for free! It’s all part of the Upstate experience.

Think of it as a residential property administration service – we do all of the project management, arrange suppliers, organise quotes, perform quality checks and more. You can also decide how much you want to get involved. Just tell us what to do and we’ll make it happen. This way, you’re in control of what you want and where you’re aiming, and we’ll do the rest.

Quality solutions all under the Property Concierge roof

Upstate has a love for all things property.

For us, no job is too small (such as a simple painting or cleaning project) or too big (like a full renovation). We give you access to every real estate support solution available, so you can simply focus on fulfilling your property goals and enjoying the returns.

Here are some of the activities we can coordinate on your behalf:

Upstate’s Property Concierge: setting you up for success

To explore more valuable opportunities from your property, our Property Concierge offers you three main benefits:

  1. Smarter trade – We source wholesale prices and only work with trusted providers, so you always know you’re getting the best deal.

  2. A stress-free experience – Our team does all the dirty work on your behalf. You don’t need to lift a finger because we’ll manage everything according to the requirements and timeframe you’ve set. Simple!

  3. Higher profitability – At Upstate, we do our best to minimise your expenditures and maximise your returns, so you find yourself in a better place every time.

Check out some of our success stories. You might be one of them very soon!

“Just wanted to thank you and particularly Angie who has been fantastic through this whole thing. She certainly is a treasure and co-ordinated everything amazingly.” 27 Stuart St, Collaroy

“Angie and her team did an amazing job in helping to prepare our apartment for sale. Whether it was organising the trades to get our renovations completed, project managing the removalists, stylists, and photographers or even the last minute extra help to get the property ready for the marketing campaign, Angie had it covered. Without the help of the Upstate, we definitely wouldn’t have fetched the price we did at auction. The team was a major contributor to our success.” 6/85-87 Queenscliff Road, Queenscliff

What’s next?

Do you want to use our Upstate Property Concierge service? Great! Here’s how the process works.

  1. Speak to us.

Let’s meet to discuss what you need to be done, including deadlines, timeframes, requirements and budgets.

  • Get on with your life.

We free you from all the hassle as we handle the rest – from arranging suppliers, organising quotes and managing projects to performing a quality check and more.

  • Celebrate the amazing outcome!

There’s nothing left to do but celebrate as we deliver the most effortless and seamless property experience ever.

Your Property Concierge team are at your service.

We’d love to help.

Our Upstate real estate specialists make selling, buying and leasing simpler and easier for you. That’s because we’re a big agency that acts like a boutique one. Our personalised and complete suite of supportive and administration services will help you get the most out of your property, without all the hassle.

Click here to see how we can help you earn excellent results. 

We look forward to chatting with you soon. 

Your local Upstate team 

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